FAQ

OTHER QUESTIONS NOT ANSWERED HERE?

If you have specific health-related questions regarding Tanka products, please see our Health FAQs. If you still have questions, we have a friendly staff that will be glad to help. Call toll free 1-800-416-7212 weekdays, 8:30 a.m. to 5:00 p.m. Mountain Time.

THERE IS NO BPA IN TANKA PACKAGING

There is no Bisphenol A (BPA) in Tanka packaging, nor is there a known impurity in any of the components in the laminated packaging materials including all nylon, polyester, polypropylene and polyethylene films, as well as inks and solventless adhesives.

ARE THERE NIGHTSHADES IN TANKA PRODUCTS?

Our Traditional-flavored Tanka Wild Sticks contain an ingredient that might be considered a nightshade vegetable, ground red pepper. However, each Tanka Wild Stick would contain .0569 or less than 1 percent of this ingredient. Our Tanka Bar Traditional contains .021 or less than 1/4 of 1 percent of ground red pepper. Also, our Tanka Bar Spicy and our Tanka Wild Spicy products contain jalapeno and habanero.

THERE IS NO MALTODEXTRIN IN TANKA DOGS

There is no maltodextrin in the Tanka Dogs now. We have removed it. However, when we did use it, our maltodextrin was made from potato starch, which is gluten free. Some Tanka Dog labels still list maltodextrin because we had thousands of those color labels still in stock. When they are gone, all Tanka Dog labels will no longer list maltodextrin.

WHAT IS IN YOUR LACTIC ACID STARTER CULTURE?

The lactic acid starter culture used in Tanka products is 100% plant-based. Our starter culture is primarily made from celery juice and citrus juice, and it helps create the natural preservative that keeps Tanka products from spoiling. Because Tanka products are all-natural, we do not use common preservatives like added nitrites and MSG. Instead, the acid from the fruit helps preserve the meat. In addition, we also use lactic acid starter culture to help kick-start the preservation process. Our lactic acid starter culture is not made from dairy sources and is therefore safe for people with milk allergies.

DO TANKA PRODUCTS HAVE PRESERVATIVES?

Tanka products are preserved naturally using savory herbs and spices and other natural ingredients. There are no added nitrites to any Tanka product. Read our full nutritionals and our health and allergen statements HERE.

IS BUFFALO MEAT REALLY THAT HEALTHY?

Buffalo has less fat, calories and cholesterol per ounce than even skinless chicken. To see how buffalo compares with other meats: USDA nutritional comparisons

ARE TANKA BUFFALO GRASS-FED?

We currently buy our buffalo from a variety of sources. Our goal is to buy 100% Native American grass-fed buffalo raised following the wild model. This means that the buffalo are born and raised in large open prairies eating natural grass from prairie land that has never been tilled or planted. Animals are rotated to simulate the natural migration of buffalo as much as possible. This helps them to eat the different grasses during different grazing sessions, similar to how they have grazed throughout history. The ability to follow a wild management model is limited by modern fences and a limited land base. Since the Tanka Bar is a blended product, we blend 10/90 lean meat from animals 2 to 3 years old with that of meat from older animals 5 to 6 years old. These are either bulls or females that are no longer producing offspring. We are working toward having 100% grass-fed meat, meaning that the animals were never given corn or blended feed. Even during the staging process, we want them to be fed hay or feed cake made of 100% natural grasses. We presently use about 75% grass-fed meat in Tanka products, which means we have not yet achieved our goal of 100% grass-fed.

DO YOU SHIP TO P.O. BOXES OR APO ADDRESSES?

Yes, Native American Natural Foods can ship to P.O. Box addresses and to APO (Army Post Office) addresses via the U.S. Postal Service. If you are having trouble entering an APO or FPO address on our order form, following these steps should help: CITY FIELD: Enter "APO" or "FPO." STATE FIELD: Enter the two-letter code for the region where the recipient is stationed. Typically, but not always, the code is "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East; "AA" for recipients stationed in the Americas; and "AP" for recipients stationed in Asia or the Pacific. COUNTRY FIELD: Always select "United States" from the drop-down menu regardless of where the recipient is stationed. Following these steps will ensure that your order will be delivered in a timely manner. All shipments to APO/FPO addresses are sent via U.S. Postal Service. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.

DO I HAVE TO GIVE MY PHONE NUMBER TO PLACE AN ORDER?

Our order process does require a phone number in case we need to contact you with questions about your order or you request the order payment option of credit card via phone. We will never give your information, including your phone number to anyone. See our Privacy Policy.

WILL INFORMATION I PROVIDE FOR AN ORDER BE KEPT CONFIDENTIAL?

We value your privacy and do not share our customer database outside of our shipper. See our Privacy Policy.

HOW LONG DOES IT TAKE TO RECEIVE AN ORDER?

Generally, three to five days depending on the following factors: your location, method of payment, and when the order was placed. Orders received by 1 p.m. MST are shipped same day via UPS Ground. Tanka Dogs are shipped separately from our frozen product facility and can take up to 7 to 10 business days or less. Tanka Tasters and any orders to P.O. Box addresses are shipped via the U.S. Postal Service. We are also happy to ship to APO addresses.

HOW SHOULD I STORE TANKA PRODUCTS?

Unopened Tanka Bars and Tanka Bites, Traditional and Spicy flavors, can be stored in a cool, dry place and not in direct sunlight for up to one year. After opening, they must be refrigerated. While Tanka Dogs are fully cooked, they must be kept frozen or refrigerated below 40 degrees fahrenheit at all times.

WHAT'S THE DIFFERENCE BETWEEN BUFFALO AND BISON?

Bison is the proper name for the largest mammal in North America, commonly known as the American Buffalo. A completely unrelated mammal, the Cape buffalo or the water buffalo, is found only in Africa and southeast Asia.

ARE BISON AN ENDANGERED SPECIES?

No, not now. Today there are in excess of 400,000 bison in the herds of North America.